This company actually committed a number of complaint worthy things. First off, over the phone, they told my aunt that the cost of moving my belongings from New Jersey to Louisiana would be a little over $1,000, but on the day of the move, the men who took the belongings charged her over $2,000, half of which she was expected to pay on the spot, even though the items were already loaded on the truck. They also tried to intimidate and threaten her since she was the only person at the time of delivery. In addition, while moving the items, they left a hole in her apartment wall and have refused to pay for it, even after my aunt reported it to their manager and even faxed an invoice of the bill for repairs to the company. Then, when they got to Louisiana, they called me a day before delivering the items, even though they were supposed to give me a three day notice. The movers were not very professional and left without setting up all the items they had previously dissembled, even though they were supposed to do that. Also, it has taken me some time to get fully unpacked and I realized that there are two boxes worth of items missing, including expensive comforter sets and a professional iron. The reason I just figured it out is because they purposefully made the inventory sheet very confusing and on the day of delivery they hurriedly unloaded the items and left just as quickly as they arrived. I have tried to call to make a complaint, but nobody in the office cared to handle the situation.
