Never had a worse moving experience.
Ashlee
Submitted this review about
north Eastern Relocation
Review made Live: 7/11/2013 10:53:00 PM
I've used movers before and had a lot of bad experience. This one was the worst. I shopped around looking for the best deal. This one had the lowest estimate. They promised me the world, lied to get me into bed with them. They said they would get my stuff one day and drop it off the next day. The movers came 7 hours late, and raised the price of the move to more than twice the estimate, with tons of hidden fees I was promised wouldn't exist. I was unfortunately at their mercy. They told me I wouldn't be getting my stuff the next day, more like 3-10 days; I'd have to call dispatch the next day. No one picked up the phone until after 12pm. They told me I would get my stuff between 3-21 days. I was furious. Every day I called to ask when to expect my stuff, and every day I was told they would call me back, that they were so sorry this happened, etc etc. No one called me back ever. I called every day, several times a day, getting a different answer depending on who I spoke to. Finally, 11 days after the promised day of my delivery, they finally brought my stuff. Before they unloaded, they informed me I owed them twice the amount the contract I signed said, and had no reasons for the change. I refused to pay it, and luckily it wasn't a problem. My stuff was fine, for the most part. My couch is has dirt spots along one side. This has been a terrible experience. I would recommend never using this company. They will lie to you at every turn and tell you what you want to hear to get your money. Don't trust their estimates and the information they send you initially; it turns out to be different when they come to get your stuff. USE ANY ONE ELSE!!!!
