dont use them
erica
Submitted this review about
movingonup
Review made Live: 10/28/2013 12:40:00 AM
oh where to begin, this moving company is terrible, I should have been warned from the other reviews but in all fairness I figured give them a shot there are always a unhappy customer or two.i wish I listened , first as mentioned in another review they have you talk to a nice well spoken guy who says he has been in the business for a long time and sounds very trustworthy. I was given 2 quotes based on the amount of sq ft my stuff occupied, I was told I would only pay for what I used , I was also told that the men that actually did the moving would contact me a few days before to get a exact inventory list when I didn't here from them I called the nice sales guy and he told me not to worry about it that they would go over what I had the day of the move. on the day of the move they didn't show by 3 pm and I called and talked to the himi or hymen isralli douchbag scamer owner and he said they would come at 6pm, and then at 645 the mover guys said they would be there around 8pm, then at 830pm they called and said that they were too tiered and they would come at 7am which didn't work for me but I had no choice, the next day when we they came they relized tht I only had about 330 sqft worth of stuff due to the fact that I sold of gave away a lot I was quoted also for 680sq ft and I explained to them that I was quoted to amounts and told it was based on the amount of stuff I had and that I would not pay for any space I didn't use. they told me the price would not go down from the high quote and it would only go up cause I needed to buy packing materials form them at a outrageous price even though I packed good, taped ect. the 2 guys that came to move me said I can call and try to get ahold of the nice sales guy, and just as another reviewer stated he was unreachable, I instead got ahold of the owner himi who is as nasty as can be I explained the situation nicely to him and told him that I had read some negative stuff about his company but decided to give them the benefit of the doubt he started screaming at me and told me "then go find someone else to fucking move you"and then hung up on me. at this point I think the 2 mover guys felt bad for me plus they told me they get paid for how many people stuff they pick up,so he wanted to make the deal work, so he negotiated with the mean himi guy a price of 1650 and they would repack a few thing and I did need them to wrap a large mirror that I had. I probally had 1300 worth of stuff if that. needless to say we had a delivery date but my husband changed it now 2 times in a row they were supposed to deliver our stuff, they give you a 4 day window and say they will call 2 days before the day in the 4 day window well they still have not called after the first time they never showed or even called I called to see what happened and I was told oh well they couldn't fit your stuff on the truck, well a courtesy call would have been nice, now it has happenedagain, on day 3 I called and the phone was steady busy and their florida # was shut off the next day,sunday I called and got voice mail and I left a message so tomorrow is Monday I will call again .basically this moving company has no ethics and I would steer clear of them!
