The experience I had with them everything was pretty much done exactly as they said they would. I spoke with the company and they scheduled me a week in advance. They called me in a timely manner-the day before twice and left me two voicemails and confirmed. The next morning I got a phone 30 minutes that would arrive. It took them about 5 1/2 hours to complete the move for a two bedroom apartment. Throughout the move the three gentlemen were very much at alert and they helped put me at ease with the transition of the move. They showed me things that were damaged so they weren't liable for anything. They were very timely with the amount of furniture they had to move. They did a good job. They were friendly, cordial and easy to work with. They did everything in a timely manner and were very efficient.