Horrible Experience.
Abbyemma01
Submitted this review about
avis express moving
Review made Live: 9/11/2014 10:34:00 AM
I had very reasonable hopes given all the amazing reviews for Avis. I also believe to be reasonable when it comes to things maybe not going quite right. However, NOTHING went right with my move. It's just a move, not sure how hard it needs to be. The cost of the move was close to double what was quoted by Wyatt over the phone. I explained that all my stuff should fit into a 26 foot truck since it had 1 year prior. I allegedly had "much more." At the point of pick up, it is kinda hard to switch movers when timelines for moving can be tight so I proceeded knowing it would cost a lot more. All my stuff was loaded and was about 1 week late on the arrival side. Not only was it late but missing items like mattresses and large rugs. Don't think those are small or obscure items so not sure how those get missed. I am left to file a claim, which can take up to 90 days to resolve. I am sure that process will be joyful. Anyway, I would suggest looking else where when it comes to moving.
