THEY ARE SCAMMERS!
Sophia
Submitted this review about
Xpress Movers
Review made Live: 2/9/2009 2:30:00 PM
BEWARE of this company, they are scammers and liars. They will quote u one price, then continue to raise it and raise it. First we were told we could pay by check, then told that they wanted a money order instead. On the day they arrived they would not accept the money order b/c it was from Bank of America and not the post office. We had to find a check-cashing place on a saturday afternoon which costed us 5% of the amount (an extra $200) to cash. They held our stuff hostage till they got cash. This is after they told us that they were coming on a Friday but didnt call or show till Saturday. We spent ALL of Friday waiting around for nothing! They wanted to add additional charges for having stairs in the home and for wanting more boxes to go upstairs than the downstairs. They continued to add to the price and only wanted CASH. On the day we were moving from our original destination, we were told $3000, then were told that the price would go down if we decided not to take some things so we gave away a lot of our furniture, but at the end of the day we still had to pay that pluse an additional $500. Everytime I called the 1-800 number to speak to a manager, they told me that I happen to be talking to a manager....What manager answers a 1-800 line? I dont know of any,...they tried to cover for eachother. We were told that we would have only professional movers, but instead ended up w/ one mover that worked for the company and other hire-ons for the day that they found randomly in the town. That is scary!
