Stay away from this company!
Jacky
Submitted this review about
Win Van Lines
Review made Live: 1/4/2009 7:53:00 AM
Services NOT rendered: I paid an extra $500 to have 2 statutes crated. They arrived merely wrapped with cardboard and bubble wrap and 1 of them was damaged. I paid to have items reassembled at delivery that had been dissambled at pick up. The delivery man REFUSED to do it and I had to pay to have this done.
A piece of a fountain was broken and the statute was damaged.
Missing items: Two ladders, a Canon printer and at least 2 boxes are missing. The delivery person did NOT provide me, nor does it appear he had one, with a delivery invoice. He stated "I dont need one because all your stuff is in one area of the truck." The lack of this invoice is also creating major problems for me in terms of filing a claim with their insurance company.
I also feel that I was significantly OVERCHARGED for packing materials. I was charged close to $4000 for cardboard, bubble wrap and tape! You have no idea how much that will be (they wont give you an estimate) until the movers are done at pick up. Well, its somewhat late at that point to go with another company.
The company has ignored my attempts to address my concerns. They do not respond to my emails, sent my letter back and they hang up on me when I call.
I paid close to $12000 for this move! I would seriously caution you if you elect to go with this company. They might be polite and courteous when you contract them to do the work, but afterwards its totally the opposite.
