Amazing service
Paul
Submitted this review about
White Glove Moving
Review made Live: 8/21/2013 10:22:00 AM
White Glove called the day before our scheduled move and asked if they could do an assessment of the project and start some of the packing. At this point it became clear that our inventory list was flawed. Moving from a large home to a much smaller home, we simply grossly under estimated the scope of our move and the larger truck could not get to our home. There was a price adjustment. The White Glove packing team explained in great details the process and all cost. Once the cost was identified, it never changed.
We were amazed at the care taken to pack our belongings. Every piece was wrapped in padding and in some cases, custom boxed, and numbered. When it came time to move the boxes to the truck, the packing team draped our floors with pads to protect the flooring. The packing team was very professional, polite, and respectful, always called us by name.
Jennifer La Sala of White Glove did a great job keeping us posted and on schedule. She called to arrange the move in schedule, called again the day before (on a Sunday), and again when the delivery team was within an hour away.
Again, the White Glove Delivery team were very professional, polite, and respectful. Again they laid padding down to protect our floors and took great care to place items just where we requested.
There are plenty of online reviews out there, be suspicious if they look too perfect, don't forget to check the Better Business Bureau. Note: The more aggressive the sales pitch, the worse the reviews.
