Denver move
Vinne
Submitted this review about
White Glove Moving
Review made Live: 8/10/2012 3:50:00 PM
I never thought that when you put your information online that it would be sent to a thousand companies!! I thought it was a simple process, so when the first the company called me and gave me a price I reserved right away and gave them a deposit. They were at a good price and I thought that was that.
After the around the 10th call within the hour I was ready to turn off my phone! Then I spoke with Frank. He was surprised that I had already booked a mover and I explained that I thought it was as simple as giving some information about my move and giving a deposit. He explained the moving industry to me and gave me useful information about his company. He then went through what giving a 15% deposit meant. I thank god that Frank spoke with me because once I did the research, that he walked me through, we found that the first company was actually a broker and a bad one at that. I got my deposit back from the broker and then I reserved with Frank because he was honest and straight forward and backed up all information with websites and put everything in writing for me. The movers followed through with everything that Frank promised and they were in fact trained professionals. In the future I will be savvier about choosing anyone for other services, but as far as movers, I will always give White Glove the first and only call. They are truly the real deal.