Very Bad Serivce From Walsh Moving
Rania Elbanna
Submitted this review about
Walsh Moving & Storage
Review made Live: 9/10/2010 1:40:00 PM
We were extremely frustrated with the lack of communication that has been demonstrated by Walsh Moving and Storage. We felt that at our move was not handled with the priority it deserves, nor it was handled in a professional manner. For example:
1. Pick up date was arranged for the last day before flying out of AL
2. Walsh Truck arrived to the pickup location with 2 assistance only.
3. Walsh Truck had no availability of storage space for our items.
4. It took 15 hours for loading 12,000 lb of items.
5. Failing to do inventory list of items and not given us the chance to do a final walkthrough after the move.
6. Moving our 2nd shipment items more than once in which it has increased the chance for breakage, loss, and damages:
1) Moved to the garage area
2) Moved to a rental truck
3) Moved to a Storage Facility in Gadsden AL
4) To be moved to a truck again
7. Promising a final delivery date by July 29 and failing to deliver on that day, Items were delivered on August 28, 2010.
8. Failing to update or communicate with us in regards to any changes in the contract.
