DO NOT use Virginia Beach Movers
Brandi
Submitted this review about
Virginia-Beach-Movers
Review made Live: 9/19/2012 9:10:00 AM
We used this company twice because they were the cheapest in the area and had a bad experience BOTH times. I'm certain that the majority of the positive reviews you may have read about this company, are FAKE and were created by people within the company. These people are extremely unreliable, unprofessional, and my husband and I believe whole-heartedly that they are con-artists. They damaged very expensive furniture, and when confronted about it, acted clueless. After asking repeatedly to have the movers call "their boss," I spoke with a woman who gave me the run around and then screamed at me and hung up on me when I mentioned notifying the BBB about our experience and their lack of willingness to refund our money, etc.
The second move we actually FIRED them and hired a new company for the following day because they were already like 5 hours late, and then over an hour after we fired them, they showed up at our house anyway trying to haggle with us. So we agreed upon a discounted price, and then all the damage occurred. I did formally file a Better Business Bureau complaint, but just received notice today that the address listed online for VA Beach Movers is an invalid address, and the communication from the BBB was returned as "undeliverable."
BEWARE of this company. My family and I HIGHLY recommend you do NOT use them.
