DO NOT USE Viper! (If you value your items)
Chris
Submitted this review about
Viper Moving and Storage
Review made Live: 6/6/2015 10:36:00 AM
I wish I could give NO star rating for Viper moving and storage. (Also known as Grizzly)
Bait and Switch. Remember that before thinking about using them.
I moved cross country from California in late May.
They provided me a quote of $3,975.00 and day of packing, they bilked me for an additional $3,600.00!
Oh but that's not the end of the story. Viper does not hire experienced movers or packers. When they delivered my stuff, the driver hired 3 guys from a craigslist add. The driver was embarrassingly rude! They transferred my stuff from a 26' moving truck, then loaded it on a semi trailer with 2 other households. The driver refused to bring my stuff to my house, not because he couldn't (which he claimed, but because he was lazy! I had to rent 2 u-haul trucks and meet the driver at a Walmart parking lot to offload and load onto these 2 u- hauls.
I have multiple chipped, scratched and broken furniture. I'm missing a television, a bass guitar a box of comic books (worth thousands). I detest this company and have filed a claim towards their unprofessionalism and my missing stuff. And also, at least half of my plastic bins (which were securely taped up, were opened, rummaged through, and who else knows what I'm missing!
These are material things yes, possibly could replace in years of collecting, however this company and any company affiliated with them are not trustworthy with your valuables
I was even delivered someone else's furniture! (I still have it, so if you're missing something, contact me, I have the inventory stickers for these items and will get them back to you.
Viper moving and storage is a shady company. No class, no values and no ethics.
I will post on every site I possibly can to get the word out. Legal actions are in process and I pray this company pays more than monetarily and shuts down
I dealt with a few people at viper moving and storage and here is their information
Alexander Castro
Relocation consultant
Direct Phone Nº: 844-807-7493
info@vipermovingandstorage.com
www.vipermovingandstorage.com
Max Martinez
Customer Care Representative
Viper Moving and Storage
Direct Number: (714) 598-0156
Toll free number: (844)-807-7493
Fax: (408)-716-2402
customercare@vipermovingandstorage.com
There was also a supervisor named Chris (didn't get last name)
The 3rd Party movers they used:
Go PRO Van Lines
1850 Reynolds Way, Sacramento, CA 95838
916-565-1111
(The driver's name was John and his cell phone number is: (917) 887-6958
I am posting this review everywhere I possibly can.
DO NOT USE Viper, Grizzly, Go Pro or anyone affiliated with them!
Please contact me directly, I am happy to give full details of my experience with them
*they also buy positive Yelp reviews as blackmail for claims. (Remove the bad rating, get a claim)
- Chris
