Dishonest and Poor Management
very dissatisfied
Submitted this review about
Universe Express Inc
Review made Live: 10/8/2009 11:07:00 PM
I used xpress movers and they made our move completely miserable. If you want to be completely stressed out for your move and be charged an unreasonable amount of money use Xpress Movers!
The movers were meant to show up at 2pm with 3 guys. They showed up at 6:15pm with 2 guys. The job was to pack and move from New York City to Chicago. Because they were so late and exhausted from the move earlier in the day, I had to physically help the two exhausted movers to lift over 80 boxes and then hire an additional guy to help add new muscle to the team due to the fact that the Xpress guys were so tired. We ended up finishing the packing and loading the truck up at 3:30am.
When they got to Chicago, after we paid $4860 and signed the waiver for full delivery. We realized, after the movers had left that they had forgotten to pack 3 shelves and drawers in the New York apartment kitchen with all our knives, kitchen utensils and china. The movers were nice but the issue was they were so tired and overwork that they did a poor job.
My advice, DO NOT USE THESE XPRESS MOVERS.
