Not My Best Moving Experience
DK Griffin
Submitted this review about
Unity Van Lines
Review made Live: 10/5/2012 1:38:00 PM
Would NOT recommend based on my experience. Moved out of state and had damage done to my new home. I did not see it until I cleaned up after the mover left. I was encouraged by my Suddath contact to put in an insurance claim with them, and this turned out to be a total waste of my time. After getting 2 estimates, the claim was denied based on the fact I did not see the damage before the mover left (which I had stated upfront). Also I did not like that they used different workmen to help with the move on both ends. They did not know which rooms furniture went in and kept asking me. And I had to request a refund (many times) for things not packed by the movers, but that I had paid for in advance. The company has not responded in the past seven weeks to my Better Business Bureau complaint, the Orlando general manager never responded to my email asking questions regarding the damage claim, and they never sent me a survey of the how I would rate my move (which they use the results for to sell their services. No wonder their reviews are so high...)
