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Wrong Decision becomes Correct Decision...

Submitted this review about United West Moving and Storage
Review made Live: 8/17/2013 8:58:00 AM
My summary of how my move went... We had to get 3 quotes for my new employer on moving my family from OR to OHIO. My wife was in charge of gathering these quotes. It was down to 2 companies, both very professional and reputable companies. United West and Allied. My wife and I dealt with Jason with United West, John with Allied, it was a tough decision but we chose Allied. We made a reservation but HR made it with United West instead of Allied, we had no knowledge of this until the day of the move when a United West truck showed up at our door step. I called HR and found that they went with United West by mistake. I couldnt cancel at this point because our lease was up on the April 30th, we had to go with United West plus this company has great reviews so we figured heck, why not?! United West it is... Well, the move went GREAT. The movers were professional, polished and polite. They worked incredibly well and had our entire home packed and loaded in just 7 hours. We have a large 3 bedroom, Nick (The driver) was great to work with and Jason followed up with us to ensure everything was on point. I didn't tell Jason about the mix up because I felt embarrassed that his company was chosen by mistake. He now knows but they did a fantastic job. This company deserves 5 stars, I received my stuff in GREAT condition and in a timely manner. I recommend United West 100% even if its by mistake (lol) Normal Welch
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Shipment Details
Origin State:
Washington
Pickup:
On Time
Destination State:
Arizona
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
Y645542
Quote or Order Cost:
4455