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items damaged/lost

Submitted this review about USA Express Moving
Review made Live: 3/5/2012 1:50:00 PM
Hired company for 2 moves. Prices are competitive and items shipped on time. However, upon inspection of the items following the second move, we discovered a number of our boxes were missing and a number of items that were not in boxes were severely damaged. Also, employees of company, with shocking stupidity, actually wrote the name of the State we moved to, in large 10" letters XXXin permanent red marker XXXon the surface of a number of these items, which has rendered them useless. The company also flat-out refuses to make a good faith effort to resolve our claim.
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Shipment Details
Origin State:
New Jersey
Pickup:
On Time
Destination State:
California
Delivery:
On Time
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
225184
Quote or Order Cost:
2700

Condition of Items
  • Items were stolen from the vehicle
  • Vehicle was damaged