The movers called me to make sure we worked out the details (time, etc.) and they remind me and provided a 30 minute window for arrival. They were on time and went in to inspect the move and got busy right away. Guys were very careful moving everything and worked very fast. The delivery went without a hitch and I did not have to pay anything extra (time was enough) even though they had the option to pay extra if the moves run longer than agreed. They really don't play around, they get busy to work. I liked their professionalism and the way the whole thing was handled from beginning to end. True state moving services deserve a 5+!