Transit Systems
Julie
Submitted this review about
Transit Systems
Review made Live: 9/14/2015 10:34:00 AM
We needed to ship furniture to my son's apartment in Chicago. Our experience with Transit Systems was good. They picked up the furniture promptly and packed it well. We paid for the white glove service. The only glitch we had was in delivery. When we contracted with them, we indicated that we could not accept delivery before Sept. 1 (the date the apartment was available); however, the company called and asked to deliver it earlier than that date. We explained that was not possible. We then had to wait several days more than we had hoped for delivery. However before contracting, the company rep made clear that we could not expect the furniture on a date certain. Once they indicated when the furniture would arrive, it arrived promptly and in good condition. The delivery men were helpful and did a good job. Our son had enough furniture to make do until everything else arrived. I would use them again if I could be flexible about delivery times. The price and service were good. My research indicated that I would have paid more than double to insure a specific delivery date.