They are Fraud
ALIREZA ABBASPOUR
Submitted this review about
Top 10 Van Lines
Review made Live: 6/14/2021 3:00:41 PM
I had a terrible experience working with this moving company. I would give zero if it is possible!
They are a fraud for these reasons:
1) They give you a cost estimate (for me it was $2200), and when they come to pick your stuff, it will be doubled and no one is responsible. They comfortably say that we underestimate the volume!
2) The representative (mine was Eric Hammer) tells you that you will receive your furniture in 4-7 days, but when you move to your new apartment, after one month of waiting and reading the full contract (30 pages), you will find out they are not responsible to deliver your stuff up to 21 business days (1 month!)
3) the customer service would not respond to your calls and emails. and when they answer their phone, they rudely tell you that we will call you 1 day before your furniture arrives and you will live in your empty apartment without knowing when you can get your furniture!
