Absolutely Fraudulent
Kathy
Submitted this review about
The Roadway Van Lines
Review made Live: 10/31/2012 12:13:00 PM
We were ripped off by this company. Our original quote was $1620 and free storage for a month. Wow, we thought, this is great!! Obviously, when it sounds too good to be true, it is. The pickup driver, Zack, packed incorrectly and our furniture double in size. We ended up paying $3750 and this was supposed to be a new start for us in a new state. We were so excited to be making this lifelong dream of moving to Florida. We finally got our furniture 3 days late after staying in a hotel for 3 days with 2 dogs (more expense). Now they are giving us the runaround. Every time we call, the person that was helping us is either at lunch, in the bathroom, left for a family emergency or doesn't work there any more. Hmmmm..... So we've been calling for the past 4 days and all of the extensions go to voicemail. We've contacted the BBB, The Dept of Transportation, and Consumer Affairs. We are now on a last ditch effort contacting CallforAction.org for help. Never again will I neglect to check on reviews before shelling out a lot of money. So now, we're in Florida, jobless (the job I had been promised fell through) and we're forced to go back to NY and start again. We're renting a moving truck from Penske this time and saving a ton of money. We need to get the word out about this company.
