Solid company
Iliyana
Submitted this review about
Texas Movers Group
Review made Live: 2/17/2014 1:43:00 AM
Moving is always a stressful business, so one should be prepared for surprises. That said, my experience with Texas Movers Group was relatively stress-free. The movers who picked up my things in Texas were very courteous and prompt, they explained all the charges very well, and the whole pick up went very smoothly. The shipment got to the DC very quickly. The delivery guys in DC were not as professional, but my understanding is that they are simply contractors, and not part of the actual company. They weren't able to put together a wardrobe that the other guys had taken apart, but the company found someone else to come do it for me. The only hold up was that my couch didn't fit in the elevator of my new building, which meant that I would have to pay about $600 extra for the movers to bring it up to the 8th floor. I would recommend that when you request a quote from any moving company you make sure that all of your pieces of furniture fit in the elevator, or you might face extra charges for the movers carrying your items up and down the stairs. Overall, my experience was very positive. It was clear that the company took great care to avoid any damages as much as they could, and Michelle was always there to answer my questions. Definitely recommend.
