Best move ever. We'd actually considered using another moving outfit "Ship Smart". They gave me a very high estimate over the phone and said they couldn't give me an exact price until after picking up and weighing my shipment. The agent couldn't give me a pickup date until I signed the contract. Further, if I didn't agree with the price I'd be liable for a cancelation fee. Craziest thing I ever heard of!!! When I called TSI, the representative gave me a fair estimate based on the number and weight of my boxes, which was less than half as much as Ship Smart's quote. TSI also let me pick my pickup date/time and my shipment was delivery 4 days later as promised. State-to-State. Fantastic!!!! During the entire process everyone I spoke to concerning my shipment was professional and very courteous. I don't know how this move could have been better or easier. Definitely recommend!