I dealt with May Beth on the phone and she was very helpful and very pleasant by giving me an accurate price to start with and then returning my calls right away when I had questions before I decided to go ahead and have my items hipped. I had my mother-in-law's dining room set and two sofas shipped from Florida to Wisconsin. The pick up was done on time and delivery to me was also on time. Two men made the dleiveryand were both very nice. I was very happy with the service.