Horrible experiance
Dave
Submitted this review about
Straight Forward Moving
Review made Live: 10/24/2013 10:50:00 PM
Pickup was 4 hours late. Communication to the pickup driver is non existent. Hung up on. Things being packed were thrown together and ultimately were damaged in the end. Packing materials charged was $50 per box. Delivery was 4 days later than explained. 3 items were missing and only one recovered. That one item has taken over a week to be sent out to me. When talking with company representatives, their manner of professionalism was shockingly disrespectful. The supervisor I spoke with about all my issues is a joke. Less professionalism than the last person. Calling dispatch, expect to be on hold 15-25 minutes unless you hang up and call back. Don't expect emails on your delivery when they say to. AVOID THIS COMPANY AT ALL COSTS!!!!
