Most stressfull Move I've Ever had
Leah
Submitted this review about
State Wide Relocation
Review made Live: 5/11/2010 2:41:00 AM
The estimate they gave me was $1900; the actual cost was a little over $3000. They were 2 days late picking up my stuff and were very rough moving it. The crew that picked up my stuff did not run my credit card correctly and I was accused of not paying… twice. Luckily, I had all my paper work and was able to prove otherwise. Extremely rude customer service. My contact agent, Babs, set the wheels in motion and I never was able to get on the phone with her again. I was passed around to one rude person after the next, all of whom accused me of not paying. Finally, I dealt with a woman named Maya who insisted I find a Kinko’s while I was driving cross country and fax them my receipts, at my own experience, to prove it was their mistake…and I had actually paid. My things were 2 weeks late in arriving to my destination. They lost my bed side table, two chairs, broke my TV stand and chipped a corner off of my bedroom dresser. I lost track of how many dishes and glasses they broke. They even managed to break a steel fan. This was by far the most stressful move I’ve ever had. I move every two years. These guys gave a reasonable estimate but didn’t stick to it. Ruined a lot of my things. If you care about your things and well being, please avoid Statewide Relocation.
