State Wide Relocation Scam artist
Sandy Woods
Submitted this review about
State Wide Relocation
Review made Live: 9/11/2012 10:05:00 AM
I orginally contracted with New Times Moving, later found out they are also State Wide Relocation, I gave a fair account of our goods was given a price of 3230. When the driver arrived we showed him everything and he said no problem we may use a little more space but then at the end he came back with papers for me to sign sying just fill in where from and to and signing at the bottom after he took the paper he put in an adjusted amount for 6146 that he said we owed because our goods took up more room than he thought. There's no weighing or measuring just using a rental truck for calculating. I only gave him 1908 and said there must be a mistake and would take it up with the office This is all a set up, when I spoke to Barbie (customer service) I was told to pay the price or pick up our goods in 2 days. I put a stop payment on the check and tried to get another company to pick up to no avail, after pleading with Barbie to consider what I expected to pay and this amount would they work with me, she said no and the owner does not speak with customer's . I told her I would pay the amount and have them deliver the goods. She said since I put a stop payment on that check, I had to pay in full plus 150 for the stopped check, cash in full before I got my goods. I did and 2 weeks later 9/10/12 my belongings arrived. My Dinning room table was destroyed, to make it fit on the truck, they broke the legs off, several pieces of pottery were completely broken, a planter was broken by them and thrown out, boxes marked dishes smashed, items missing parts, a riding lawn mover they charged me 150 extra for handling, wasn't even cared for the top and sides were all scrapped and dented and the side panel ripped off. Furniture scratched, they just smashed everything to make it fit into a smaller space. They know what their doing setting people up with a lower price then raising it, I was told they used all their own employees and trucks, they don't. Overall this is the worst experience with any mover and this is our 6th move. This company should have the Federal agency look into what they do. Avoid this company when I looked up New Times moving I didn't know that it was also State Wide relocation I might have found out more about their practice then.
