Simply amazing
Carla Tepper
Submitted this review about
StarCity Moving
Review made Live: 8/16/2012 5:19:00 PM
Moving is a huge pain in the ***, but StarCity makes it better.
After living in a rental house for 2 years, we were ready to move into the last house we will ever live in. The timing wasn't set in stone yet though and we had several house issues to deal with. So I called the movers that moved us into our rental, but they were on a call and I needed to get this locked down. So I searched high and low, read a bunch of reviews, and StarCity caught my attention. I decided to give them a call. Steve answered and was very accommodating. He explained the rates, what they included, and assured me that there would not be any extra charges no matter how long the move took. He even came out to give me an in home estimate so then I knew for sure that the price they gave me was the price I'd be paying.
So about a week before our moving date, the closing fell through. There's a lot of little things to close out when you build a house. But every time I called to reschedule Steve was amazingly helpful and worked with us to find a way accomodate our move.
On moving day I got a call from the lead mover, Rolando, and he let us know that he'd be arriving in about a half hour. He nailed it. Our rental was small but packed with stuff. So when the guys got there they got right to work. Before starting to move the furniture, they wrapped it all up and they also discussed how to get it out so that it wouldn't touch anything or get damaged. Throughout all this they were cheerful and always working even though this was their second move of the day and they had to be getting tired.
The last thing to be moved was a huge armoire. It barely fit through the door when we moved in and I was a bit worried about how they were going to get it out but they moved it like they'd been doing it all their lives. No muss, no fuss, and not a scratch on the armoire or anything else. These guys know how to move stuff.
We got to our new house just about at sundown. They went straight to work and didn't stop until everything was done. It was late, they must have been exhausted, but it never showed. The bill was exactly what we had discussed. They take major credit cards, which is great.
Using StarCity ended up being a great deal. My next move will be into the old folk's home or the urn, but either way StarCity is going to do it.