This company not only ripped me off by changing the cost from the original quote by $6000, but they also damaged items, damaged my floors and have lost some items that I still have not found (but will pursue until I do). The held my shipment hostage, demanding I pay the balance even though my last truck was still on the road "an hour behind us" but actually showed up 2 days later.
I had 5 quotes for this move, and all of the quotes were within $1000 of each other. Three reps came and did a complete visual check, and quoted as well. One of them said, "don't let anyone quote you highter than $10000, whatever you choose.
So I know that this company stole from me and took advantage of me. I would tell anyone that is considering them to run a mile!!