First in class
Simon
Submitted this review about
Roadway Moving
Review made Live: 4/6/2011 6:13:00 PM
I recently had the occasion to move locally and sought out three estimates before deciding on my mover.
The first was a national franchise. The representative was pleasant and professional but provided a quote for a 1 br apartment that was too high. The second company was a large regional mover with a solid reputation. The quote was more competitive, however, the representative was harsh and dismissive and seemed to only be interested in booking the move without really answering any questions or addressing any concerns. The third firm was a local mover who turned out to be Infinity Moving & Storage.
I spoke with Ross who as it turned out was one of the owners. This is a family owned & operated business where the customers actually do interact with the owners. He took great pride in representing her company and answered all of my questions and addressed all of my concerns when I asked about insurance. I felt confident that I had found the right Mover.
I booked the move and asked if I could drop off the deposit. I met the owner, and given a tour of the facility and shown how my furniture would be packed.
On the day of the move, I was told that the two movers would arrive between 8-9 am. At 7:55 am the truck pulled up to my apartment. I was met by 3 movers who introduced themselves and were friendly & professional. My belongings were treated with care and the move was completed without any damage or loss to my property.
I subsequently received a call from Customer Service to ensure that my move was done to my satisfaction.
I would enthusiastically recommend Infinity Moving & Storage to anyone who is seeking a professional Mover and who is seeking service that is nothing short of "first in class".
My best wishes for continued success & growth to Infinity Moving & Storage!!!!!
