Reliable Movers
Chioa Rothman
Submitted this review about
Reliable Movers
Review made Live: 5/18/2013 9:30:00 PM
Reliable Movers located in Auburn NY arrived on time and seemed to be fairly friendly guys. I thought I had chose well due to their convincing ad.
When I first phone Reliable Movers they raised the cost, claiming they were not in the area , even though they advertised in my area . Upon my questing them about their company they assured me they were a professional moving service.
I almost declined when they were in the apt and I saw they did not have the standard items a professional moving company carries, such as wrap and protective items for my furniture. I asked if they had a dolly to which they did not. However they assured me they could get it into my apt. Due to their friendly disposition I accepted and I even gave one of the movers substantial items I no longer had use for as a gift.
Upon delivery I noticed a scratch on the front of a brand new dresser only one year old. They said they might have a marker in the truck to try to fix it however it went left unmentioned after they disappeared to retrieve more furniture.
I paid them, even tipped them to realize later that I was missing two boxes. One very light in weight, large box containing a vintage shade that goes to a set of vintage lamps. Quite a costly collectible. I'm also missing musical equipment and irreplaceable family photos.
Upon completely unpacking within a weeks time I contacted Reliable movers of my missing items to which their disposition changed accusing me of a vindictive email. They refused to even question their movers claiming they have a camera in their truck and denying my concerns.
I also gave the movers an access key to open the gate to the building to which they never returned and claimed they never received, yet they had the audacity to contact the owners of my building concerning the key they claimed to never receive in a patronizing manner and in the course disclosing my personal business. It is I that pays a fee for the key attributed to a very high rent. I'm a 60 year old woman that does not appreciate infantile behavior that especially violates my rights to privacy.
I have discontinued email converse with them however I continue to receive deterring emails from them of animosity and threats.
If you value your possessions, stay clear from this faux moving company.
