Overall I had a positive experience. I was disappointed that none of the movers that day spoke much English, so I used hand motions. The biggest disappointment was the truck was not big enough to move our small three bedroom house across town. So we had to make TWO trips that day (luckily we were only moving 10 minutes away). This probably added another hour and a half to the day. However, they worked through without a lunch break and nothing was broken. All three guys were really nice and I was glad I'd chosen them.