I am surprised when I see a good review, they must have been local moves. This company has no communication with their customers. Pick up was five days after the scheduled pick up date. I flew from California where I arranged this move thru a moving broker out of Florida. I had to pick a two day window for the pickup. They did not show until day 7. I lost a week of pay from my job. cost me extra money for prescriptions, so on and so on. I will do whatever it takes to black list this company. They have no honesty, integrity or communication skills. Carlos, their dispatcher even said it was bad that they should have been there sooner, but he never called to advise. It was day to day wondering if the truck would ever show up. The shipment did get delivered in two days, but the pickup was a real nightmare.
They were so forgiving they gave me a $200.00 discount. What a slap in the face. This is about what it cost me for each day they were late. I had to pay much more than that in prorated rent, new airline ticket etc. In my working career, this is the work company I have ever delt with. All their employees, supervisors on down need some customer training and especially how to treat people out side the box.
