For around $2000, this has been the best moving service I've ever used. The pickup was very prompt, and they even followed some specific instructions that I felt i needed to leave. My son was in school at the time and I still needed to tighten up some things with my old job before moving to a new one, so I wanted some boxes to be left alone. Just as I requested, those boxes weren't taken which I am quite grateful for. As for what was transported, the fragile items (especially my wife and daughters mirrors and things) weren't damaged in the slightest. Delivery was prompt and they arrived around the same time we did, as I wanted. This has been spectacular service. I would most certainly refer this Presidential moving services to a friend.