We were skeptical in the beginning because Donna, the person who picked up the phone was awesome, very sweet to talk to and very professional. It got us wondering whether they hired a professional person to attend the phone at front desk but had bad movers. We even asked her if the movers knew English, She smiled and said, yes, they do.
Movers came on time and were very very friendly and helpful. They did an awesome job moving most of the stuff in 3 hours which is our minimum. Another thought I had in mind is they can delay as much as they want so they can paid more but movers had no intentions of that, they did the job quickly and neatly and worked hard to fit our Couch which was resisting going upstairs ;).