This was the best move I have ever had
pat
Submitted this review about
Planet Moving and Storage
Review made Live: 1/11/2009 11:22:00 AM
This was the best move I have ever had because they made it seem easy. Moving is not easy, I have used movers about ten times, and there are always moments of anxiety. Not so with Planet. They made the whole experience seem like a walk in the park.
On the phone and giving a quote, they were uncommonly patient, respectful, organized and low pressure. They gave me the time me to collect my scattered thoughts and figure out what I really needed. I spoke to three movers who were "five-stars" and Planet put me most at ease.
The movers were fantastic. Punctual, respectful, fast as hell. They didn't grunt and groan like most movers, they cheerfully did stuff they hadn't expected to do (removed a light fixture so my couch could fit out the old door, figured out how to disassemble/reassemble my IKEA furniture, did a long haul at the new house when the truck didn't fit down my driveway). They were amazingly mellow about having to double-park their truck, and didn't run roughshod over my apartment.
Most movers will do the stuff you ask them to do, complaining all the way. I personally find it very uncomfortable to have to boss around big, burly men who are resentfully doing their job. Not so with Planet guys. They proactively did things, and never made it seem hard. Usually I tip movers because I feel bad after they have appeared to struggle all day. With Planet, I gave the boys great tips because they made it seem so easy.
The price here is on the higher side, but in the end it cost less than others had quoted due to Planet's astounding speed. When you also factor in the "no stress" factor, these guys are a bargain!
