Never Use Personal Touch / Metro Van Lines
Sam
Submitted this review about
Personal Touch
Review made Live: 6/19/2010 9:19:00 AM
Metro Van Lines / Personal Touch Movers nickle and dime you for everything - correction - nickle and dime is an UNDERSTATEMENT - they jack up your total costs by HUNDREDS. Metro Van Lines / Personal Touch Movers' low hourly rate is far from the total rate you will end up paying. I asked them over the phone specifically what my costs will be and Gia conveniently failed to mention other very significant costs like 1 hour to-and-from costs, a 15% fuel charge and ridiculous cloth charges. Additionally, they quote you for 3 men, but one of the men is an overseer who doesn't lift anything - thereby extending your moving time and therefore your total costs!
In contrast, I had a great experience with hireahelper.com and will be using them to match me with more ethical movers to complete this move and others.
P.S. The reviewer below, Ronen, looks like a friend or family member or part of Metro Van Lines / Personal Touch Movers.
P.P.S. I encourage all reviewers to post to Google, perhaps more people will see know about this thievery before they sign a contract: http://maps.google.com/maps/place?hl=en&um=1&ie=UTF-8&q=metro+van+lines&fb=1&gl=us&hq=metro+van+lines&hnear=Washington,+DC&cid=15276247661821389213&dtab=2&ei=mMIcTIz-LcK88ga0lP28DA&sa=X&oi=local_result&ct=result&resnum=1&ved=0CBwQqgUwAA