i had a better moving experience when i picked up 2 guys from home depot. they were on time. that was the best thing that happen. they did not want to move things that was in the quote. they refused to take my 2 bikes. did not want to take my pictures off the wall i had to pack them and move them myself. it took them 10 hours to drive a four hour drive. then they broke my bed, my dresser leg was broke with the top chipped. number of glass items was broken. i paid cash to the driver and they also charged my card. i would never use them again. i was so unhappy with them.