awesome
jason
Submitted this review about
Ori Van Lines Inc.
Review made Live: 4/22/2009 8:32:00 AM
I would recommend ORI VAN LINES to anyone. Over the phone I was given an estimate of 8hrs to move me from a 2 bedroom 3rd floor walk up to a 4th floor elevator building. I had some time constraints in the move that would have seriously been pushed if they had taken 8 hours or shown up extremely late. However, they called to let me know they were on their way and showed up exactly when they were scheduled. They started off with 3 guys, but they added a 4th right after they started. These guys had been moving into 1 am that morning and it was obvious they were tired but it didn't affect their work at all. They took no time in getting started and before I know it all 70 boxes that we had packed were in the truck. I'm not quite sure how they can strap 4 boxes of books to their back and go down three flights of stairs, but they did it over and over again. Then there was the furniture, which they seemed to get down just as fast and without any damage that we could find.
Just under 2 hours into the move they had completely emptied my apartment and were heading to the new place. Somehow they beat me there and as soon as I got the door open for them they were bring stuff in. They were extremely careful with my stuff on this end and were happy to place things wherever I asked. Paul and his crew were so fast that they were done in exactly 4 hours. This was a very busy moving time but that didn't seem to faze them at all or affect their attitudes.
The ONLY minor issue I had with the company had to do with my initial contact. I talked to a guy on his cell phone out of the office who told me to leave my info on his voice mail and he would call back the next day. He never called back so I called again and talked to a different guy in the office who took down my info. It took them a little while to e-mail me a confirmation, but I did receive it. I also e-mailed them a list of all of the items I would be moving and that was apparently lost in the shuffle, but they truck was plenty big and they had enough guys. If you have a similar experience don't be afraid to call back just to confirm.
