These guys were amazing in every sense of the word.
thomas
Submitted this review about
Ori Van Lines Inc.
Review made Live: 12/1/2008 2:21:00 PM
I'm the type of person that moves every couple of years, so I tend to use moving services rather frequently. For the most part, I have had bad experiences, but Ori van lines turned that all around! These guys were amazing in every sense of the word.
1) They were on time. Previous movers were late, and some ever tried to charge me for time spent driving to my house. ORI was there on time, bright and early in the morning, with smiles on their faces. They were even getting started before they knocked on my door!
2) They were honest. I had arranged for a friend to watch them while I went to the bank, but I felt I could have trusted them anyway. When they noticed something may have been broken, they came to me, instead of hiding it.
3) Speaking of broken things, In the course of moving, the leg of my couch broke. To start, they admitted to it, before moving the couch into the house, and while my heart raced with dread about how I'm going to handle insurance, they offered to fix it on the spot. Stress. Gone.
4) They were friendly and professional. I don't know how they did it, but they smiled the whole day, and worked hard. They moved a 2 bed apartment from a 2nd story unit to a 3rd story unit, and it didn't phase them one bit!
5) Its the little things that matter. They cleaned up after themselves. I never asked, but if they found plastic wrap left around the house, they just picked it up, and threw it away for me. Similarly, they plugged in appliances, without even asking. It's not one of those big things that make or break a deal, but it tells me they care about the customer, and are paying attention to detail.
And to top it all off, the final price was less than quoted. They earned a generous tip from me. I would recommend them to anyone, and would use them again
