Ashley Donovan
Submitted this review about
One Way Van Lines
Review made Live: 11/12/2018 8:37:48 AM
They were easy to work with apart from handling our boxes with care. We were moving from Frederick to Mercersburg so not a long distance but some of our boxes were still damaged. Nothing extreme but it's still a little upsetting since we were extra careful when packing the boxes.
Communication was poor and the movers who came to load the boxes were slow. They seemed careful so we're assuming something must have happened upon moving them from one truck to the storage and then another truck.
Our stuff arrived on the arranged date only in a different time which was annoying as I had some plans for the day and instead I was stuck at home waiting for the delivery.
The drivers weren't the same ones that loaded our stuff but they were quite quick this time. Rude though...
Prices were fair and storage was free so we're happy with that but please pay a bit more attention to how you treat peoples boxes as sometimes there are important items that we wouldn't want to have delivered broken.
