Never, Ever Use Northern Van Lines
Kris
Submitted this review about
Northern Van Lines
Review made Live: 7/12/2012 9:20:00 PM
Chris, the salesman we spoke to on the phone gave us glowing reports and many promises of care and protection of our items. The move went okay, but the moving truck broke the electricity lines on the public road before or after unloading the truck in Iowa. That fact was not reported by the driver. The next chapter of the move has been a NIGHTMARE. We have talked repeatedly to Chris, Wes, John, and Amy. They have all been very nice, while they have done nothing to pay the electrician’s bill. We have been lied to, cajoled, promised payment for the repairman, tricked, deceived and ignored. The company is either totally incompetent or they are on the verge of bankruptcy. They have moved their offices, changed personnel, changed insurance companies, and ignored our phone calls, emails and letters, promised to pay (almost always by next Friday) and they have even said the check was in the mail numerous times.
Check the link to US DEPT. of TRANSPORTATION, Federal Motor Carrier Safety Administration http://www.fmcsa.dot.gov/ and see that it says that Northern Van Lines Inc. is “out of service.”
US DOT: 1147457 Docket Number: MC418133
Legal Name: NORTHERN VAN LINES INC.
THIS CARRIER IS OUT OF SERVICE.
DO NOT USE NORTHERN unless you want an totslly unresponsive company when something goes wrong. This saga has been going on from Dec. 2011 until now, July 2012. I would NEVER use Northern Van Lines again.
