When the guys did show up, everything went smooth as butter. It went down just as John said it will. My items were disassembled and wrapped nicely, it was a full packing job so the tedious process of packing dishes and miscellaneous things was all up to them and it was done professionally and the guys really seem like they cared. They didn't just throw all random items into a box and shut it, they actually organized and labeled the boxes. My fiancé was really pleased seeing all of her favorite dresses and expensive clothing was hung inside of tall wardrobe boxes as if they were still in the closet.