This is NOT the North American Van Lines they lead you to believe they are. This company has changed their names NUMEROUS times to mask past performances. They have made their name similar to the large reputable van lines in order to lure unsuspecting consumers into believing they are a good solid company. Read other reviews that show their true colors....Here are a few
United States Moving Services AKA USMS a company who has been noted on here in the past for fraudulent practices is at it again. They are now operating using the name Northern American Vanlines
www.northern-american.com At this site they give the licensing information of USDOT# 1949855 and MC#693183 These licenses link up to an Atlas Movers Inc. who does not currently have a license to operate. However upon a google search of the phone number 866-349-2160 it comes up to known floridian/texan scammer USMS (AKA Lion's Logistics).
That website shows in a green bar at the bottom that Northern American is a DBA of Atlas Movers. Trying to grab customers from TWO major van lines.
Also appears to have chosen the same name as a Wheaton agent in NY state. Someone should give them a heads' up.
Look, they've already got their fake reviews written: http://northern-american.com/lotus_references.htm
What's worse is that the owner, Assaf Dahan, is operating this company from Haifa, not the U.S. The business address of 4848 Lemmon Ave in Dallas is a UPS store.
Why is Dallas the new seat of scammers? What do they have there that's drawing crooks from Fl and CA?
The toll free phone number (866) 349-2160 at www.northern-american.com is the same phone number as USMS on the government website. Remember, Lions Logistics IS USMS.
http://ai.volpe.dot.gov/hhg/SearchDetails.asp?ads=&id=30763998&id2=29585770&f=CNS%3D1%26CN%3D%26search%3D1%26DOT%3D1847068%26MC%3D%26Submit%3DSearch
These people are crooks! Do NOT use them. They gave me a low ball estimate ($2770) and then when they picked up our stuff they charged over $8000 to deliver it. They said they needed two trucks and only the first one arrived. I had to hand over all my cash ($4000) to get half of our stuff. Then they refused to deliver the other half and put our stuff (including a refrigerator, washer/dryer, televisions, lamps, etc. etc., in storage. I called and emailed many times each day and no one ever returned my calls. I finally had to get the DOT to contact them to get back most of our stuff and a large amount of it is either broken or missing. And get this, their Claims line is DISCONNECTED!
They have also used many other names: Lions Logistics, Hurricane Movers (Rami is the owner), Atlas Movers LLC, Hercules Movers and say they are centered in Dallas; however, they also appear to be in New Jersey. I am going to sue them to recover the money I have spent in this stressful move but PLEASE avoid them at all costs!!!!!!!!!
Update:
Northern American Van Lines is now using USDOT# 1847068 which is the SAME DOT# that USMS (United States Moving Services) gave to customers.
Also the DOT# for Atlas Movers LLC also from Dallas, which is the old DOT # that this company used to use is now valid and active as of 4/2/2010. So watch out for this in the future, it's a clean slate for them.
