Flexible and fast
Rita
Submitted this review about
North Van Lines
Review made Live: 12/15/2012 3:46:00 PM
I wanted to take the time out to say thanks to North Van Lines for the job they were able to do for me at the last minute. I had spoken with the company and liked their price but i went with the cheaper quote from another company which looking back was obviously my downfall. The day of my pickup i was scheduled to be off from work and at the last minute the company i was using told me they no longer had the truck available and that i had to wait for the following day for my things to be picked up. Needless to say i was in shock. Upset is putting it mildly compared to how furious i was. I thought quickly and called my second choice back which was North Van lines and withought telling me i told you so they told me they had emergency service available and were able to get a truck to me within a few hours and they saved my life. They never raised the price for me and honored my original quote. Everything was done fast and very professionally. I only wished i would have used them from the beginning. Getting my deposit back from that other company is a whole other story but thank god for North Van lines, they really came through in the clutch !