Poor moving experience
Mike
Submitted this review about
North American Van Lines
Review made Live: 8/10/2010 11:24:00 AM
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[SIZE=2]If you plan on moving and are considering using the Beltman Group, North American Van Lines, located in Orlando, read this first. I recently used them and it's now nearly 2 months later and I'm still being haunted by this moving experience. There really isn't anything I can say poositive about the move. I was promised the world by my sales rep Pete who is just that a salesman. Promised me used boxes if I went to the warehouse and picked them up, Called every day never got one box. Wound up buying them. Promised a delivery of my furniture in a 2 day window. Never happened didn't have a driver and when he finally called me he was alone on the truck and had to find someone to help him, further delayed the move. Then I found out that they put my load on with 2 other deliveries and couldn't fit all my things on the truck, recieved 75%. To make a long horrible story short the rest of my things came 2 weeks later. Had damaged items and a missing dining room chair. Called Beltmann many times they couldn't find the chair, GONE???? I believe it was badly damaged because the numbers where right before a antique end table that was delivered with 2 busted legs that where put in the draw of the table. I put in a claim no one called me so I called them, they said I would get a total of $84.00, which included a whole $12.00 for my missing dining room chair??? I called the office of Michael Wolf, the president of North American Van Lines and spoke to his secretary and she basically said to me that's it, nothing she could do for me. And as far as Mr. Wolf is concerned he doesn't speak with customers EVER.... Stay far away from this company there are too many other choices out there, even if they are lower in price, IT'S NOT WORTH THE AGGRAVATION
