If you would like your items delivered in the contractual time period, or even a week after the contractual time period is over, DO NOT use North American Van Lines. I had a a relatively simple move from Kentucky to Minnesota (720 total miles) yet it took over a month for North American Van Lines to deliver my items. The contract said 2 weeks at the extreme most.
Customer service is useless as well as all they will do is say, "Sorry, there is nothing we can do." What a complete and absolute joke! They take absolutely no pride in serving customers who are PAYING them for a service. And they definitely DO NOT honor their contracts.
The only good thing about them is the price. Unfortunately even if the price was free, it would not be worth the aggravation North American Van Lines extremely late deliveries cause.