Fraud AND Horrible customer service. please don't use them.
Abbas
Submitted this review about
New Way Moving Services
Review made Live: 4/1/2014 2:21:00 AM
They were very bad on customer service and this company has the worst service I have experienced in my life. I wished I was not lied to and con into depositing my money before receiving any service from them. I spoke with Mary and was promised and told I Was going to have my car pick up the same week and no longer than that. After 3 mounts of waiting then they called me and they told me that we couldn’t find you driver to carry your car. I told them ok just give me my money back then they told me WE ARE SORRY WE can’t give you the money back.
There are many reasons of not hire this company
1. They will never pick your car up
2. They will promise you with lower price and then they will ask for more money
3. Very Very bad customer service
4. They will never answer their phone and when they answer it then they will hung up the phone on your face
5. They will be very nice until you pay the deposit then they will be so mean
6. They will tell you many excuses that is why they didn’t find driver and one of them the weather
7. I hired them with $320 then they asked for $500 more and if you say no then you will lose your deposit
8. This company is dishonest
9. They don't have their own drivers
10. If you want to be stressed out and inconvenienced, this is the company for you!
11. When you post a negative review on Transport Review.com about their bad service then they will call you to remove the post and they will promised you that if you delete the bad review that they will give you some of your money back and then when you delete the bad review you will never receive anything from them so please DO NOT remove your bad review post from Transport Review.com.
If you want to hire this company then please when they asked you to pay deposit, DO NOT PAY because you will not have your car and not your money back. I will never forget this and this is why I'm writing this review. You will never hear the good but make that clear you will definitely hear the bad. Please don't hire this people! Take care.
