FIRST OF ALL, THOSE PEOPLE THAT POSTED 5 STARS ARE EITHER FROM THIS COMPANY OR JUST PLAIN CRAZY BECAUSE THE BBB WEBSITE LITERALLY HAS 11 COMPLAINTS FROM THESE HORRIBLE PEOPLE!!!!!We were "given" to New Home Moving from A-Z movers, US DOT #2086274, which is also 24-7 Movers(they are not listed in the BBB). They quoted us a price of $1415 for our move which were 97% boxes that were CLEARLY measured. We CLEARLY communicated exact measurements of our items to the company. Upon the trucks arrival to pick our items, we had a few extra items that the driver said would equal $157, which we were absolutely willing to pay. However, he said the company messed up estimating our ENTIRE shipment and blamed their rep, Vardit, for screwing up such an "easy" order and basically ended up charging us EXACTLY 2X the amount. Again, you heard right, THE BOXES ARE MEASURED. How can you mess up, by 2X, BOXES? After arguing with Vardit and her Manager Keren from A-Z who we ORGINALLY contracted with, they said they would take off $500, which is CLEARLY not enough. I get an email from Vardit one day, basically saying we now have to take all complaints to New Home Moving. In the process, they claim NOT to be brokers, however GAVE our job (which we end up finding out they are all 1 company), to New Home. I called EVERY DAY for 2 weeks and every day they said they would call me back & they never did. Finally, 8/28 I threatened them by telling them I would get in touch with an attorney & they called immediately. They still would not fix the price. Then, the driver contacts my mom with an AWFUL attitude, telling her she better pay or not get her stuff, yelling. Upon delivery, they damaged a good deal of our items & the item THEY DISASSEMBLED at pick up, they REFUSED to assemble although IT IS IN THE CONTRACT. I tried reaching out to them 6 times by phone and 3 times via email and they REFUSE to answer/respond. This company not only stole over $700 from us they damaged over $1000 of our property! The movers that were in the truck with the driver complained that the driver and the company are thieves & steal their tips and customers belongings!! FURTHERMORE, the stupid driver left a box belonging to another person and we called him after he left like two minutes later and he refused to come back and pick up her box!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
