Stay as far away from them as possible. Your move is already stressful enough without all the aggravation that New Home causes for you. They're great when they want to reel you in...professional phone persona, effective caller ID, etc. Daniel scheduled our pick up but movers NEVER SHOWED UP!! We had to call them to confirm pick-up, and they "assured" us that the movers will be there. An hour into our scheduled time, we called again, and their excuse was that they "have a two hour window." ZERO. We left messages for them since they don't pick up the phone on weekends but received no return calls. It took four days before someone was able to "promise" my deposit to be returned and "an apology to be emailed to us" but neither ever happened. I had to call my credit card company to dispute the charge. HORRIBLE COMPANY!