This moving company keeps every word they give you. Recently I hired their services and their sales rep told me I would not need to worry about damages, delays or extra fees. He really was serious when he said that to me! He did keep his promise! There were no damages, extra fees or delays. I was moved very professionally and smoothly. The moving men took great care of everything and never gave me a chance to complain. I really had a wonderful experience. I will obviously use New beginnings relocation again.